What to Expect as a Client

We Are Committed to Your Care—And We Ask That You Be, Too.

At Crybaby Counseling, we value structure, routine, and goal-oriented therapy. Our approach is designed to help you move forward, not keep you stuck in endless therapy without direction. We like to think of ourselves as the Mary Poppins (gen-z: google it) of mental health when you need support, we’re here; when you need more, we’re here; and as you grow and improve, we begin to lighten up, shifting to biweekly sessions when appropriate. Once you’ve completed your goals, we want you to go out and live your life, test out your new skills, and let us focus on those who may need more support at that time.

  • We ask that our clients commit to therapy as a process, to show up, to do the work, and to actively engage in their sessions. We often have a waitlist, so if you're not using your session time intentionally, it means someone else who may need care is also missing out. Our goal is to assess, create a treatment plan, and help you reach your goals, and we hope you will prioritize your sessions just as much as we do.

    If you frequently travel, often cancel last-minute, or prefer a more flexible, drop-in approach, we may not be the right fit for you. That’s okay! There are many therapy practices that offer more on-demand scheduling, and we want you to find the right therapeutic setting that aligns with your needs.

    That said, we completely understand that life happens: illness, emergencies, and important commitments come up for all of us (therapists are people too 😉).

    If you need a therapist with a highly flexible schedule or the ability to adjust your appointment time each week, let us know in the consultation phase, we fully support you in finding a practice that meets your needs.

  • At Crybaby Counseling, we believe in thoughtful and intentional therapy. That process starts with a free 20-30 minute consultation, where we take the time to ensure that our therapists’ skills align with your specific needs. This is not just an opportunity for our clinicians to understand what you want to address in therapy—it’s also a chance for you to see if the therapist feels like the right fit for you. We encourage you to ask questions, get a feel for their approach, and determine if they align with your goals and expectations.

  • Therapy is a deeply personal journey, and finding the right fit is crucial. Our consultations help us assess whether we have a therapist with the specialized training and expertise to support you effectively. If we determine that your needs are outside of our scope of practice, we will be transparent about it and provide referrals to providers who may be a better fit.

  • At Crybaby Counseling, we are committed to providing ethical, effective, and safe care. Sometimes, this means recognizing when our services may not be the best fit for your current level of need. If that is the case, please know that this is not a rejection, but rather a commitment to your safety and well-being. 

    1. Your Level of Acuity Requires More Support Than Weekly Outpatient Care – Our practice is designed for step-down outpatient care, meaning we provide structured, once-a-week/ biweekly therapy to help you move forward with clear goals. If you require more intensive, wraparound support, such as crisis intervention, more than 2 sessions per week on the regular, or specialized treatment, it would be unethical for us to take on your care within our current structure. In these cases, we will first try to add additional supports to our weekly care to help stabilization or if necessary we will help you find a provider who offers the level of support you truly need.

    2. Sometimes the Only Available Clinicians Are Still in Training – Some of our clinicians are associates still developing their expertise under supervision. If your therapeutic needs require a higher level of skill or experience than what our available therapists can provide, we believe it is in your best interest to work with a seasoned clinician who can fully meet your needs. We would rather connect you with the right provider than place you with someone who is still growing into their skills and may not be able to offer you the depth of support you deserve.

    Our priority is always to ensure that you receive the best care possible whether that’s with us or with another provider who can better meet your needs. If we determine that a referral is necessary, please know that we will do everything we can to help guide you toward the right resources.

  • Relationship therapy can be complex and takes more consideration than 1:1 therapy. For couples and family therapy, additional considerations come into play. We do not judge or shame, but we have an ethical responsibility to ensure that therapy is safe and effective. If there is ongoing physical altercation in your relationship or active suicidal ideation (SI) or self-harm, we will need to assess whether couples or family therapy is appropriate at this time.

    What We May Require Before Moving Forward

    1. Individual Therapy for Each Person – Why? Relationship therapy can stir up deep relational dynamics, sometimes making things feel harder before they improve. We want to ensure that all members have individual support to process the work being done in relationship therapy.

    2. Additional Support, such as DBT Groups – Why? If one or many members experience suicidal ideation or self-harm as a primary coping mechanism, relationship therapy could unintentionally intensify those struggles. As therapy pushes on dynamics that need to shift, each person must have access or a place to learn healthy coping tools while engaged in relationship therapy. Relationship therapy can be life changing and intense and we just want to set up our clients well to  navigate the changes safely.

    If we determine that additional support is needed before moving forward with relationship therapy, it’s not a rejection—it’s a commitment to your safety and well-being. Our goal is to set you up for success, whether that means working together now with extra help or helping you get the resources you need before starting couples work.

  • If you are ready to commit to consistent therapy with one of our clinicians and engage in structured, intentional work, we would love to work with you. If not, we completely understand and encourage you to seek out a practice that aligns with your needs. Either way, we support you in finding the care that will best serve you. Reach out and we can offer you referrals.